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FREQUENTLY ASKED QUESTIONS

  • How long does it take for my custom order to be made?
    Custom orders take 2 to 3 weeks.
  • Can I pay to have my order sent out sooner?
    Yes, you can have your order sent out sooner. A rush fee will be applied to your order that is required to be paid upfront. (This is a non-refundable/non-transferable fee).
  • How long does shipping take?
    Shipping is 3 to 5 business days.
  • Does your company offer refunds or exchanges?
    Unfortunetly our company does not offer refunds or exchanges on our custom made items. If there is a problem with your order you can email or contact us and according to the concern you may have , we will determine if action needs to be taken.
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